NEW JOB: Client Services Director
About Us:
Fifty-Three Six is a full service, multi-award winning Sports Marketing Agency and Production Company. We specialise in video production, performance marketing and digital strategy. We work with the likes of Racing TV, Kinetica, bet365, GAA, Lidl, eir, FAI, Swim Ireland, IRFU, Munster Rugby, Joymo, PlayerData, BWG and many more.
Fifty-Three Six is still a young agency but expanding quickly. We offer employees the chance to express themselves and there is significant room for progression.
Background:
We are currently in a phase of high growth and looking to build out our leadership team to allow us to focus on strategic areas of opportunity for the business. We are hiring for a role as Client Services Director, who would primarily work with the digital team and tier 1 clients but also work very closely with our production team.
We are in a unique position in that we offer our clients a cohesive solution across creative, content and performance. We ultimately want to be best in class, become indispensable partners to our clients and grow on an international level.
Role Overview:
This candidate would have overall responsibility for key clients being serviced to the highest standard across all their projects with us. They would help shape client strategy, foster strong relationships at a leadership level, enabling us to drive growth and build sustainable partnerships.
Whilst this person wouldn’t be building campaigns, they would need a strong knowledge of the paid digital media landscape both from a performance and brand perspective. This person would work closely with our Digital Marketing team and Production Manager, whilst managing our creative designer.
An exciting element of this role is that the candidate will effectively be the first person to take up this role within 53Six. They will be able to carve out what the role develops into and establish processes and ways of working within the team. We see this role being involved in new business as well as developing existing client relationships.
Role Responsibilities:
Overall responsibility for servicing and growing key clients
Build relationships at a leadership level with our partners & clients
Oversee all the work that we are doing for key clients, ensuring everything is running smoothly -- to time and budget
Be heavily involved and help to drive overall client digital strategy from organic to paid campaign
Have a deep understanding of our job margin/profitability and adapt accordingly
Identify new business opportunities (primarily existing but also potential clients)
Work closely with production team on key clients who bridge both services
Work with the team to establish new processes and procedures that will help us work more effectively as we grow
Help to shape the strategy of our digital team and our services offering
Some occasional travel to UK & other markets required
The Candidate:
7-10 years experience working for a digital agency (or brand side)
Track record of delivering top class service for big brands and growing accounts
Project management expertise across multiple functions, including financial management
Ambitious and driven to have impact
An interest in sport is a big positive but not a prerequisite
People management experience
Comfortable working across multiple clients and projects - extremely organised
Has worked extensively across digital media campaign; both on brand and performance campaigns
Please apply with a CV and cover letter to tom@fiftythreesix.com
